How Will New York’s SHIELD Act Affect Your Business?

As large-scale data breaches are becoming a regular occurrence, the State of New York is taking action to protect its residents. On October 23, 2019, the first part of New York’s SHIELD Act went into effect. This legislation aims to help New York residents protect their personal data, but will this new law have any bearing on companies outside New York? We’re breaking down the details to help you understand how the SHIELD Act could impact your business

What is the SHIELD Act?  

In June 2019, the governor of New York signed Senate Bill S5575B into law. This law is better known as the Stop Hacks and Improve Electronic Data (SHIELD) Act.  

The SHIELD Act serves two primary purposes: it amends the state’s data breach notification statute and adds requirements for businesses to protect the personal and private information of New York residents.  

The legislation defines personal and private information as names, social security numbers, financial account numbers, usernames, email addresses, passwords, biometric data and health information covered under HIPAA (Health Insurance Portability and Accountability Act).  

Also included in the Act are details on how quickly businesses compromised by a breach need to notify the State of New York and the people affected.  

Will This Law Affect My Business?  

While this law affects all of New York State, there are broader implications. The Act specifies that any person or business that owns computerized data of a New York resident needs to comply with the SHIELD Act. This means that if your business is located in another state but serves someone living in New York, then you’re on the hook.  

How Does SHIELD Compliance Work? 

While the law goes into detail about what kind of information is protected, it’s not as clear regarding how to protect that data. Companies are required to take “reasonable security measures.” While not defined, updated cybersecurity software, regular employee training and risk assessments are generally recommended to keep your business safe from attacks.  The requirements for the recording of data breaches started October 23, 2019, and the deadline to adopt the reasonable security measures is March 21, 2020. Understanding what qualifies as “reasonable” measures can seem a little daunting, especially since the passage of something like the SHIELD Act is likely a precursor for similar regulations across the country in coming years. Fortunately, you don’t have to figure this out alone.  

How Can StoredTech Help?  

As people continue conducting more business online, the need for protecting people’s personal and private information from cybersecurity breaches will increase. Companies can get overwhelmed trying to run their business while keeping up with the latest regulations. That’s where we come in.  

StoredTech employs a team of cybersecurity experts who will work diligently to protect your data. We use the most robust security measures and stay updated on the latest data regulations. That way, you’ll always be in compliance. Regain your peace of mind and get back to running your business. Contact StoredTech today to find your solution.  


data-backup-disaster-recovery

5 Reasons Businesses Don’t Back Up Their Data (And Why They’re Nonsense)

For most companies, backing up their data is no longer a “just in case” precaution – it's a necessity. Data is crucial to your business operations, and there are as many ways to lose it as to use it. Despite this, 46 percent of small and medium-sized enterprises have no backup and disaster recovery plan in place. 

Here are five myths about data backup and disaster recovery, and why they’re hurting your business: 

     1. “Data loss won’t happen to us.

Data loss doesn’t just come from a catastrophic attack. It can be the result of external security breacheshardware and software failure, loss of power, data corruption and accidental user error. Your business is susceptible to all of these factors, and without a data backup strategy, any data you lose could be severely damaged or irretrievable.   

     2. “Our business can easily survive a data disaster.” 

The harsh truth is that most businesses don’t survive a data disaster. In fact, 60 percent of small to medium-sized businesses go out of business within six months of losing data, with 93 percent going out of business within one year. If you do manage to recover, you’ll do so at much greater expense and headaches than a company with a backup and disaster recovery plan. 

     3. “We already have protection.” 

While your off-the-shelf software programs can protect against minor incidents, they don’t do much against more sophisticated attacks. Malware can successfully bypass up to 94 percent of antivirus software, and your anti-spam email filters often can’t hold up to a targeted malware attack. Reliable data protection requires enterprise-grade solutions tailored to your unique needs.  

    4. “There’s no money in the budget. 

The cost of data loss varies wildly, depending on the importance and sensitive nature of the data  but according to Verizon, data breaches that affect fewer than 100 records come with an average cost between $18,120 and $35,730. That’s not counting the costs of recovery, loss of productivity and noncompliance with federal regulations. The old saying is true: an ounce of prevention is worth a pound of cure. 

    5. “We don’t know how to back up our data.”

Maybe you’ve been delaying a data backup and disaster recovery plan because you don’t know where to start. Fortunately, you don’t have to figure it out alone. StoredTech provides enterprise-grade data backup and disaster recovery solutions for storing mission-critical data. Contact us today to find the right plan for you. 

 


5 Signs You Need to Upgrade to Unified Communications

Is your legacy phone system slowing down your team? Maybe you’ve had it for so long that you’re not sure whether it’s helping or hurting your business. Cloud-based phone systems like VoIP and hosted PBX allow you to connect your communications platforms and leverage a host of features to improve the experience of your employees, prospects and customers – but how do you know when to make the switch? 

Here are five signs it’s time to upgrade to unified communications: 

1. Your team works remotely some or all of the time.

Whether your employees get work from home days or your staff is scattered across the country, remote work is a reality of most businesses. However, remote employees can face challenges communicating with their team and connecting with customers and prospects. Unified communications solutions offer advanced call forwarding and mobile integration so your employees can use any Internet-enabled device to take a call while still showing their business number – even after hours. 

2. You’re looking for better ways to connect with your customers.

Who isn’t looking to improve their customer experience? If you’re constantly dropping calls or struggling to understand what your customers and prospects are saying over the phone, you can bet your audience isn’t having a great experience. Cloud-hosted phone systems boost your call quality for clearer, more reliable calls. Plus, virtual conference calling allows you to communicate inside and outside of your organization with high-quality audio or video conferencing.  

3. Directing your customers or prospects to the right person is a struggle.

No one likes to explain their reason to be calling, only to be told that they’re talking to the wrong department – for the fourth time. With unified communications, you can eliminate lengthy wait times and direct your customers to the right person the first time. Automated assistants minimize the manual effort of managing callers and offer your callers easy-to-follow options, while a centralized control platform makes it easy to change your settings as your business evolves. 

4. Your employees complain about a lack of collaboration.

According to Information Week, 62 percent of employees say improved collaboration is a top business driver for unified communications. Legacy systems can hinder the flow of critical data and information among teams, departments and locations. Unified communications systems link your communication tools – such as phones, email, SMS and video conferencing – for easier sharing across platforms. Leave the days of back-and-forth email chains behind and give your team the gift of productivity. 

5. Scaling your system up and down is a bigger hassle than it’s worth.

More employees mean more hardware, more installation, more wires – but it doesn’t have to be that way. Leveraging cloud-based unified communications system allows you to add or remove users within seconds, without scaling your physical infrastructure. Shedding your dependence on hardware has other benefits. Imagine your communications infrastructure never wearing out and needing to be replaced, because it’s all hosted in the cloud – helping you save money and future-proof your business. 

StoredTech’s unified communications and collaboration services provide reliable phone systems that leverage hundreds of features designed to improve the calling experience. Plus, our carrier services ensure you find the right phone system for your goals and budget. Contact us today to transform your business communications. 


business-security-strategy

What’s Missing from Your Security Strategy?

Quick – does your business: 

  • back up critical data off-site? 
  • comply with federal regulations? 
  • filter emails for malicious content? 
  • keep software and hardware updated? 
  • regulate access to your offices? 
  • secure and monitor mobile devices?

If you didn’t answer “yes” to all six, your security strategy has some dangerous gaps. Even the best security solutions on the market can’t fully protect your company if you leave other areas of your business vulnerable.  

For a comprehensive, end-to-end security plan, you need to incorporate these six services: 

Data Backup Recovery 

It only takes one power outage, natural disaster or cyberattack to erase months or years of critical data. Backing up data daily, weekly and monthly to an off-site or cloud destination ensures that you’ll never have to start from scratch. Data recovery solutions make it simple to retrieve that information and resume your operations with minimal downtime. The U.S. Small Business Administration found that 90 percent of businesses fail within two years of experiencing a disaster, so it takes advanced planning to protect your company. 

Compliance Management 

Whether you manage credit card informationconfidential patient files or other sensitive data, your business is likely subject to one or more federal data privacy regulations. A compliance management system helps you build a security framework that protects your data, so you consistently meet HIPAA, PCI, DFS and more. Achieving compliance regularly protects you from noncompliance fines – which can reach into the millions – and helps you cultivate and preserve a trustworthy reputation among current and potential customers. 

Email Security Solutions 

You’re bombarded with hundreds of emails a day, and suspicious links and attachments can easily sneak in undetected. Email security solutions help you use email more securely and productively. Spam filtering keeps potentially hazardous emails out of your inbox and stops you from accidentally engaging with viruses or malware. For dangerous emails that do slip through the filters – which is almost inevitable, given the sophistication of email-based cyberattacks – training your team on best practices can help them identify and avoid threats. 

Computer & Network Security 

Off-the-shelf antivirus software won’t stand up to the threats your business faces. Make no mistake, you are a target – Ponemon reported that 67 percent of small and medium-sized businesses experienced a cyberattack in 2018A strong computer and network security strategy should include monitoring around-the-clock for issues, applying patches and updates as soon as they become available, and restricting access to authorized users. These steps not only deflect threats but help you quickly resolve hardware and software issues that can lead to downtime. 

Endpoint Security Management 

Mobile devices are frequently overlooked in cybersecurity strategies, but unsecured smartphones, tablets, laptops and other Internet-enabled devices can present an easy target for cybercriminals. Decrease the risk to your business by limiting unauthorized downloads, installing malware and virus protection across all devices, and investigating logins from an unexpected location. You should also have the capability to track stolen devices and wipe them remotely to protect sensitive data.  

Door Access & Video Surveillance 

There’s no sense in protecting against cyber threats if anyone can walk in and access your equipment. A high-quality video surveillance system allows you to monitor employees and visitors to minimize theft. Access control allows you to decide who can enter sensitive areas, such as your server room, and track entry and exit data in case of an incident. Entry can even be controlled at different times throughout the day, so your employees only have access to exactly what they need, when they need it. 

StoredTech offers the full range of security solutions you need to shield your company against cyber threats. Contact us before the end of the month and we’ll conduct a free security assessment to locate vulnerabilities and recommend the right solutions. 

 


managed-services-outsource-it

How Managed IT Services Can Help Modernize Your Business

Let’s role play for a moment. If you were a customer researching a company and their website looked dated, would you want to give them your business? Probably not.  

 

According to Microsoft, 90 percent of customers consider taking their business elsewhere if a small to medium-sized business (SMB) is using outdated technology. SMBs — as well as enterprise-level companies — need the latest IT networking solutions to stay competitive. Unfortunately, not all companies have the time or resources to get up to speed on their own. That’s why many SMBs are turning to managed service providers (MSPs) to help relieve their IT woes.  

 

MSPs help take the pressure off SMBs and enterprise businesses by handling some of the routine, mundane and time-consuming tasks associated with maintaining, operating and updating your IT infrastructure. With managed IT services, you’ll be able to free up your in-house staff so they can focus on more significant projects.  

Want to know how? Here are some ways managed services can help modernize your business:  

 

The Best Defense is a Good Offense 

As companies continue doing more work online, every minute your website or network is down costs you serious revenue. To prevent downtime, you need a team of people proactively monitoring your network, that’s where MSPs come in. MSPs continuously test your infrastructure to find vulnerabilities and prevent downtime before it starts. That way if a data disaster strikes, you’ll be back online in a matter of minutes, instead of hours or days.  

 

Work Anywhere 

Thanks to technology, your staff no longer needs to be at their desk to get work done. Now your team can work from their home, the office, the airport, the tradeshow convention floor or any place with an internet connection. With managed services like cloud hosting, PBX and VoIP, your team will be able to hold meetings and collaborate on projects inside and outside the office, increasing productivity and efficiency.  

 

No On-Site IT Guy Needed 

Depending on the size of your business, you may not have the resources to have a full-time IT professional in your office. MSPs offer a team of experts available remotely providing computer and network support. That way whenever a key file gets deleted, a computer gets disconnected from the server, or someone forgets a password, you’ll be back up and running in no time.   

 

A Third-Party Perspective 

Getting your IT network updated, especially after years of neglect, can be a daunting task. That’s why it’s helpful to have an expert guide you through the process. With IT consulting services from an MSP’s virtual chief information officer (vCIO), you’ll have someone in your corner to help plan and implement your strategy. The vCIO can meet with you periodically to evaluate where you are and where you need to go.  

 

Why StoredTech 

Now that you know some of the services an MSP can bring to your business, how do you select the right one? What you need is an MSP that can help make IT simple. That’s where StoredTech can help.  

We bring a strategic, consultative approach to your IT, security and telecommunications needsThat way, you get what you need to stay ahead of the competition. Contact us today to learn more about how we can help update your IT infrastructure.  


disaster recovery checklist

Is Your Business Ready for a Disaster? Try Our Checklist

Business continuity planning is unnecessary and expensive. We’ll just deal with the downtime when it happens. 

Does this sound like your philosophy? Consider this: according to the Ponemon Institute, downtime can cost you up to $17,244 per minute. Businesses spend millions each year mitigating and cleaning up after unplanned downtime – all because they failed to set up a business continuity strategy before a disaster struck.  

To assess the gaps in your strategy – or figure out where to start – here are five questions to ask: 

How often is your data backed up, and where?  

Between one-third and one-half of all businesses fail to back up their data, leaving them vulnerable to critical data loss and downtime. In a strong business continuity strategy, data should be backed up a minimum of once a day and routinely checked to ensure that it’s being stored correctly. Backing up data to an off-site location also ensures that it survives even if your local hardware fails or sustains damage in a natural or manmade disaster.  

How quickly can you retrieve lost data from a backup? 

Backing up data is only part of the equation – you also need to know exactly how to retrieve it to keep your business running at full capacity. Whether your backup is on-site, off-site or in the cloud (or a combination), you or your IT partner should be able to pinpoint which data is critical and funnel it back to your team within minutes – not days or weeks. This means creating a hierarchy of importance for your data and assigning authorized personnel to relevant files ahead of time. 

Are you protected against a range of cyber threats? 

If off-the-shelf antivirus software is the beginning and end of your cybersecurity strategy, you’re opening yourself up to a host of new, more dangerous threats. After all, would you rather recover from a cyberattack or prevent one in the first place? Staving off cyber threats requires a comprehensive solution that battles viruses, malware, ransomware and more – and keeps up with new and emerging software that can harm your business. 

How long would it take you to discover a breach? 

Have you ever received an email from a company that your account information was breached – three years ago? Even major enterprises can take months or years to realize that the data in their care was compromised. Strong firewalls and 24/7 systems monitoring can help you identify a breach in progress to mitigate the damage, protect your customers’ data and avoid extended, expensive downtime. 

Where will your employees work if your office is inaccessible? 

Whether you experience a power outage or a natural disaster like flooding or fires, there will be times when your employees are forced to work outside the office. To maintain business continuity, you’ll need to set up a secure, remote work environment that your team can access from home or any location with an Internet connection. Additionally, you need to ensure that your employees can access business-critical data and applications from laptops and other mobile devices. 

StoredTech provides enterprise-grade business continuity solutions to help you store data securely, deflect cyberattacks and maintain your operations during and after a disaster. Contact us today to strengthen your business continuity strategy and be prepared for anything. 


Office 365 Productivity

Is Office 365 the Missing Link for Your Business?

You have the people, the processes and the product – so what’s missing? Like most businesses, your broken link might be communication. To get your entire team working toward the same goal, you need tools that connect your employees, enhance productivity and eliminate confusion. 

 

Microsoft Office 365 is a powerhouse of a platform that will change your business culture and deliver immediate results, and now it’s more affordable than ever. Office 365 is an integrated suite of applications and services with a familiar faceencompassing Word, Excel, PowerPoint, Outlook, OneNote and OneDrive – available on all of your devices, no matter the operating system. 

 

If you’re not using Office 365 yet, here are four reasons to start: 

 1. Ramp Up Productivity

According to a study by Forresterthe applications and services in Office 365 cut support time by 50 percent, saved mobile and field employees at least one hour per day, and afforded analysts, managers and salespeople the opportunity to make better and faster decisions because they had real-time information. More productivity means higher revenue and happier clients. 

 

2.Reduce Your Costs

Office 365 is more affordable than everAs a Tier 1 Microsoft Cloud Solution Provider (CSP), StoredTech offers and supports the suite of Office 365 products without steep third-party vendor costs. All monthly updates and service packs are included, along with 1 TB of cloud computing storage per user. Forrester concluded that the three-month ROI on Office 365 was a whopping 378 percent. 

 

3.BoostData Security 

Worried about the safety of your data when it comes to cloud computing? Don’t be. Microsoft Office 365 offers hosting options like hybrid cloud computing, which incorporates exclusive, proprietary security features to protect your sensitive data. Microsoft has also added compliance management to help you meet the standards necessary to keep you in business.  

 

4.Collaborate in Real Time

Dream it, design it, create it – then edit and share it in an instant with anyone on any device in real time. With features like multi-party HD video conferencing, content sharing, team chat and shared calendars, your people can collaborate with the person in the next room, the next regional office or across the world seamlessly. No more time and resources wasted trying to get everyone on the same page for a project. 

 

Managing all of the tools, processes and services within Microsoft Office 365 can be overwhelming if you don’t know where to start. And if you’re not properly managing it – or it’s beyond the scope of your IT department – you’re not getting the full benefits or tapping its complete potential.  

 

StoredTech is here to help. We provide seamless integration with your existing servers and network, 24/7 assistance, transparent fixed monthly billing (so there aren’t any surprises) and training to help you and your staff wring every last drop out of Office 365’s platform.  

 

What are you waiting forContact us today to learn how Office 365 fits into your business. 


how to prevent ransomware attacks

How to Prevent Ransomware Attacks

Ransomware is a form of malware – or malicious software – that encrypts data and blocks access to your computer until you pay a ransom fee to the attacker. In most cases, the victim is told to pay the ransom within a certain amount of time or risk losing access forever. Cybercriminals are just that – criminals; which means paying the ransom doesn’t ensure you’ll gain access to your data or that it won’t happen again.

While the hype used to outweigh the actual risk, ransomware has grown to become a major concern for businesses of all sizes. According to a study by Cybersecurity Ventures, a new organization will fall victim to ransomware every 14 seconds in 2019.

Unsure if you’re at risk? Take this quick self-assessment:

  • I never open email attachments from unknown senders.
  • I double-check sources before clicking on social media links.
  • I don’t connect personal devices to the company network.
  • I keep my system set to automatically complete updates and patches.
  • I back up all files and important data at least three times a week.

If you answered false to any of these statements, then you’re at risk for a ransomware attack. But don’t worry, there are some precautions you can take for ransomware prevention.

Train Your Employees to Spot Malicious Links

According to the 2018 Verizon Data Breach Investigations Report, 93 percent of all malware deposited on networks is due to an employee clicking on a malicious link or attachment in an email. Your employees are typically the weakest link in your cybersecurity defenses, but they don’t have to be. Security awareness training is vital to teach your employees to spot and ignore malicious links, phishing emails and common email scams.

Enforce Automated Updates & Patches

A scary reality of cybersecurity is that whatever you think is least important is what hackers will exploit. Outdated software or applications are a prime example. It’s easy to put off installing patches, but this leaves the door open for hackers to enter your system. Make sure all devices and systems are regularly updated with the latest security patches, don’t settle for default configurations and take the time to disable any features you don’t need.

Uncover Your Weak Spots with Penetration Testing

The only way to be sure your systems are secure is to test them against a real-world threat. Smart organizations conduct penetration tests where an authorized attack is made against its networks and computer systems with the purpose of finding and fixing security vulnerabilities.

Create a Reliable Backup & Recovery Plan

The best defense is a good offense and the most reliable way to safeguard your business against ransomware is to decrease the potential impact of one by maintaining a consistent and secure backup and recovery plan. Ideally, backups should occur daily and stored in three locations – on-site, off-site and in the cloud. You also need a clear recovery plan that allows you to restore your most recent backup immediately and help you get back to business as usual.

As ransomware continues to become more sophisticated and common, it’s essential for businesses to take smart steps toward ransomware prevention and detection. Contact StoredTech to learn how we can help you dramatically reduce a ransomware attack on your business.


Sabre Networks joins the StoredTech Team to Provide Enterprise IT Solutions

Stored Technology Solutions, LLC is pleased to announce the addition of Sabre Networks. Sabre is a North Carolina based IT Managed Solutions company. They have a customer centric focus, and share ethics and values with StoredTech. Sabre is joining forces with StoredTech to provide better buying power; the ability to provide deeper large enterprise solutions that can impact their clients; and to increase the level of security and stability. These additional services include telecommunications (both on premise and hosted), cloud based solutions using Microsoft Azure, security and access control, virtualization (disaster recovery), and more.

Sabre Networks was founded in 1996 by Tony Hayden. Sabre has provided managed IT support services to organizations across the research triangle region of North Carolina for over 20 years.

“At Sabre we are excited about the additional resources and expertise that we can now bring to bear,” stated Tony Hayden of Sabre Networks. “Stored Tech has a very deep bench of technical talent that will only enhance our service offerings in the Triangle.”

“We are thrilled to have Tony and his firm Sabre Networks joining the StoredTech family, stated Mark Shaw, President of StoredTech. “Their commitment to customer delight makes them a natural fit. We already work with companies throughout the United States. We are excited to have on-the ground resources in the Research Triangle.”

The business-friendly opportunities provided by North Carolina and Research Triangle Park plays a major role in this decision. StoredTech feels that North Carolina outpaces most of the country in this regard. Shaw said, “Our long-term vision is to continue to strategically grow with customer centric organizations that share strong ethical values such as Sabre Networks.”

About StoredTech

StoredTech is IT solutions firm that is driven by the belief that we are successful when your systems are up and running without interruption. StoredTech has hundreds of clients in the Healthcare, Municipal Government, Manufacturing, Services and non-profit sectors. Community outreach is extremely important as a collaboration center was opened in 2016 to inspire and educate; play and create.


Dear Business Owner, it’s Time to Learn About Unified Communications

No matter the size of your business, we bet you’re walking a tightrope to keep budgets in check and still meet the demands for increasing efficiencies and responding to customer needs. You may have even seen your IT budget rise as you try to keep up with all of the new programs and software for phones, project management, communication and collaboration.

If you’ve been in business for a while, you’re probably feeling a little frustrated. But, believe it or not, it’s possible to simplify your systems and save your money. We have a solution for you: unified communications.

What are Unified Communications?
Unified communications (UC) involves a set of products that provide a consistent, ‘unified’ user interface and experience across multiple devices and media types. Many organizations are already using various independent elements of a UC solution, such as VoIP (Voice over IP) or specific features like presence of find me/follow me. However, UC is about integrating these elements with the right product suites to create a more complete solution that brings efficiency and cost savings to business processes.

Unified communications (UC) refers to the integration of communication tools that help people exchange ideas and do their jobs more effectively.

This definition from PC Mag can help you visualize how it works:
“[UC is] the real-time redirection of a voice, text or e-mail message to the device closest to the intended recipient at any given time. For example, voice calls to desk phones could be routed to the user's cellphone when required. E-mail intended for a desktop mailbox could be sent to the user's PDA or turned into speech for a phone message."

Benefits of UC Solutions for Businesses

  • Connect a remote and mobile workforce: See if another colleague is in a meeting, on the phone, or where they are geographically on a map. Then, check their calendar, link them with a customer or vendor, and track the entire interaction without ever hearing a dial. Whether you’re in a cubicle, a home office, or on the road, UC makes it easy to stay connected from anywhere on any device.
  • Communicate more effectively: Use any computing device from anywhere in the world and connect to your company phone system without long distance charges. Instant message coworkers, listen to voice mail, or send and receive video calls in a seamless unified interface. Make your mobile device an extension of your corporate network to keep everyone productive, no matter where they are.
  • Reduce your OpEx costs: UC can save you money! Think about all of the one-off fees you’re paying for separate project management, collaboration, video conferencing, or cloud storage platforms. What if they could all be bundled in just a handful of powerful product suites designed to work together? In assessing the right system for each unique client, we often identify ways to reduce OpEx costs and ensure software licensing, upgrades or other ‘extras’ are all cost-effective and appropriate for your needs. Or, we may find you have hidden features in programs you’re already paying for that you’re not capitalizing on.
  • Improve your customer service: Are email and a traditional one-to-one dial tone phone call your only customer service platforms? It’s time to step up your game. The right UC solution can improve your customers’ telecommunications experience with your business. Some potential features available include call queues, incoming call data, easy routing to the right employee, and seamless integration with soft station features such as VoIP and screen or file sharing.

How to Assess a UC Solution for your Business
At StoredTech, we help our clients assess several things when looking for a UC solution that’s right for them.

First, we’ll work to understand the features your team needs for success, such as routing voicemail to email, call forwarding, or single-number reach (Avaya phones, etc.).

Then, we’ll utilize our long-standing vendor relationships to select a companion system that allows you to integrate calendars, scheduling, online file collaboration, or video conferencing (Microsoft Office 365, Skype for Business, etc.).

In the review of what’s right for you, the element we’re most concerned about is the ability for your system to scale. We want your investment to last, thus it’s critical that you have the capability to add or remove components such as software, accessories, applications and more as you evolve and change. While you may not need all that a UC system can bring to you today when your company hits that growth spurt, you’ll be grateful you had the foresight to work with a trusted IT advisor to design a scalable solution.

The Nuts and Bolts You Need to Start a Conversation
Change isn’t easy, and UC can feel like a hurdle for some companies. To help you kickstart the conversation in your organization, we’ve boiled it down into a few ‘must know’ messages.

  • UC can connect a remote workforce, improve communication and collaboration, reduce OpEx costs, and enhance customer service opportunities.
  • With UC, you can seamlessly integrate everything from instant messaging, calendars, and secure email to SMS messaging, audio/video conferencing, and screen sharing.
  • UC isn’t a new topic – if you’re using VoIP, Google Docs, Microsoft Office 365, or any cloud-based application you’re already part of the way there. But, if you’re paying for these tools for some employees but not all, upgrading one-by-one, or signing up for monthly subscriptions you’re not really sure about…you’re probably wasting money. UC means finding a suite of products and integrations that reduce your bills and enhance your capabilities.

Businesses of all sizes are discovering the benefits of unified communications solutions that extend the capabilities of the tools and programs they’re already using. Think beyond the office desktop and conventional dial tone, and consider the taking a step that could make your IT system a competitive advantage for your business.

Talk to an IT Advisor today and we can assess the untapped potential your company has in unified communications.