Recently, Gartner released the ebook “5 Key Actions for IT Leaders for Better Decisions” in response to the disruptive pandemic conditions that brought to light what senior executives have struggled with for many years – “too many business decisions largely assume the status quo and don’t properly reflect reality – especially when uncertainty and change are the norm.” Decision complexity has increased, but they are not taking into account enough relevant variables and don’t consider all of the future effects.
In Gartner’s report, they have outlined the 5 key action items decision-makers can implement today for better and more informed decisions. Better and more modern decisions need to be connected, contextual, and continuous.
- Identify What Decisions to Re-engineer and Why: Start by setting the vision for your decision-making. Identify what decisions will drive digital transformation or provide a competitive advantage. Then, understand your stakeholders’ decision-making and create the business case.
- Prioritize Decisions, Analytics, and Information: Each decision needs to use the right data and analytics, so start by assessing what information is needed to provide a contextual decision. If you haven’t already, you need to start initiatives to improve data quality and virtualization.
- Consider the Degree of Augmentation Required from Advanced Analytics and AI: Artificial intelligence is a powerful resource in informed decision-making. AI allows you to have a data-driven approach and makes information better consumable for users. Consider the resources your organization has to implement AI in your decision-making.
- Understand the Role of a Data Fabric (DF): This is an architecture and set of services that provide enterprises the ability to freely integrate information that can be reused in multiple scenarios. By 2024, more than 25% of vendors will provide a complete framework for DF support.
- Identify New Skills, Habits, and Competencies Needed: In addition to better information, organizations need to be able to read, write, and communicate in context, which means new skills and competencies need to be taught to current employees.