Frequently Asked Questions

Get clear answers about our technology services and support solutions.

What is a Managed Service Provider?

A Managed Service Provider (MSP) is your outsourced IT team. We keep your technology running smoothly by monitoring, maintaining, and protecting your systems so you can focus on growing your business.

What do you value most as an IT Provider?

At StoredTech, we value true partnership and real client success. That means building long-term relationships grounded in trust, proactive problem-solving, and helping your business thrive - not just “fixing tickets” (although we can help with that too).

What size businesses do you support?

If your team is big enough to need a group lunch order (15+), you probably need us too.

We support businesses with 15 or more computer users. If your team relies on technology to get work done, we’re here to keep it running smoothly.

What industries do you serve?

We work with a wide variety of industries and our support scales easily depending on your needs. Some of the most common sectors we serve include:

Healthcare
Construction
Professional services (legal, finance, consulting)
Manufacturing
Retail & eCommerce
Real estate & property management
Nonprofits & education
Hospitality and service-based businesses

If your business relies on technology (and most do), there’s a good chance we can support you.

Do you offer 24/7 support?

Yes, we provide true 24/7 support. Technical issues don’t stop after hours, and neither do we. While many competitors treat round-the-clock help as an add-on, with hidden costs, StoredTech includes it as part of your service. No surprises, just real support whenever you need it.

What sets StoredTech apart?

For us, it’s all about partnership. StoredTech delivers proactive solutions, personalized service, and 24/7 support from real people who care about your success. Our goal is simple: make technology easy, reliable, and a driver for your business growth all while staying secure. Becoming a true IT Partner in the process.

Are costs predictable? Or do they fluctuate?

Costs are all predictable. You pay a flat monthly fee for all your managed IT services, so there’s no surprise bills or hidden charges. This makes it easy to budget for your IT and plan for your business growth without worrying about unexpected expenses.

How do managed IT services help reduce business risk?

In short: yes, managed services absolutely help reduce risk and that’s a big part of why companies use them. By monitoring your systems, handling updates, strengthening security, and keeping an eye on potential issues, we help catch problems early and keep your business protected long before something becomes urgent.

What happens if my company grows or changes?

No problem! Your IT services scale with you. Whether you’re adding new employees, opening locations, or changing how you work. We make sure your technology keeps up, so you can focus on what’s next.

Can you help with expansions or hardware upgrades?

Definitely. As your business grows or your technology needs change, we’re here to help with everything from hardware refreshes to new office builds or infrastructure upgrades. Think of us as your partner in planning, we’ll make sure your IT is ready for whatever’s next.

Still have questions?

Uncover technology solutions tailored to your needs.

Complete IT & Cybersecurity Solutions

Comprehensive services tailored to how your business works

Cybersecurity Solutions

Proactive defense for people, devices, apps, and data. Assessments, detection, response, and ongoing hardening that shrink risk and speed recovery.

Managed IT Solutions

Full-service management of networks, servers, endpoints, and users with real-time support that keeps work moving.

Cloud Solutions

Proactive cloud solutions for people, devices, apps, and data. Assessments, detection, response, and ongoing hardening that shrink risk and speed recovery.

Strategic Solutions

Modern collaboration and identity built on Microsoft 365 and Azure. Secure, scalable, and easy for teams to adopt.

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Keep Your Business Running with 24/7 IT Support.

Get reliability, security, and peace of mind from a partner that picks up every time. Fill out a quick form and get in touch with us today!

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