Strategic IT Support & Guidance to Help Grow Your Business
StoredTech is a strategic partner and IT support company for small businesses and larger enterprises. We take care of your technology solutions so you can spend more time taking care of your customers. From protecting your confidential data and helping you meet compliance standards to streamlining your business operations by helping you move to the cloud, we will guide you through your IT journey.
IT Support 24/7
Our trained IT support services team will provide your business with prompt support services, 24 hours a day, 7 days a week, and 365 days a year. We believe that lost productivity means lost revenue; therefore, our primary goal is to keep your employees working consistently and productively. StoredTech has a winning solution for keeping your technology running efficiently.
Remote IT Support Services
While StoredTech has physical locations on the East Coast (including Albany, Queensbury & Plattsburgh NY as well as Raleigh NC), you will find that our team is readily available to provide remote IT support at a moment’s notice. We have dedicated technicians for both on-site and off-site support who have versatile and innovative techniques to assist every growing business. Our team works with advanced, cutting-edge tools for remote monitoring. We offer IT support to growing enterprises, mid-sized businesses, large enterprises, healthcare facilities, and many more. Our experts will develop both long-term and short-term strategies, which are effective, efficient, and always up-to-date.
In addition, we offer IT outsourcing which includes but is not limited to, on-demand, customized infrastructure plans, security, general maintenance, and a suite of various other services.
We Provide IT Support From Our Four East Coast Locations
StoredTech has multiple physical locations throughout Albany and the Captial Region and up north to the Canadian border. In the event that our remote IT support services team can’t resolve your technical issue, we can quickly dispatch technical support staff to your office.
24/7 Help Desk IT Support
When unexpected issues cause roadblocks to your productivity, the seconds can feel like hours.
That is why StoredTech’s support service provides a 24-hour answering system to resolve your tech problems quickly. When you call during hours of operation, you will speak directly with one of our expert support engineers who accesses your system remotely to resolve your problems almost immediately.
StoredTech’s technical team provides the proactive assistance you need to keep your technology running smoothly, without the time and hassle it takes to manage it on your own.
Whether it is fixing normal wear and tear, or you need to move your entire system to the cloud, we are your go-to partner.
Benefits of Remote IT Support Services
IT support and help desk services assist companies with technology products ranging from desktop computers, mobile devices, software, and applications to phones, surveillance, and much more.
Reduce Downtime
By providing timely support services we reduce downtime and interruptions to your business continuity.
Monitor System Status
We actively monitor your systems remotely so we can recognize and resolve issues proactively before they exist.
On-Demand Help Desk
Get the IT support you need from a team of seasoned engineers and professionals anytime, day or night 24-7-365.
Leverage Expertise
Our technology engineers speak geek on request – regardless of your IT hiccup, our engineers are here to help.
Optimize Your Infrastructure
Whether it’s fixing normal wear and tear or moving your entire system to the cloud, we are your go-to partner for managed services.
Trusted Innovation
Using the latest technology, our professional service provider team is committed to understanding your business and putting you on the path to success.
Types of Remote IT Services We Offer
As a managed services provider, StoredTech services range from system installation and maintenance to backup and recovery. Our IT professionals provide comprehensive IT service solutions customized to meet your unique business needs. We specialize in monitoring IT systems for performance optimization, fixing tech issues quickly and providing secure IT infrastructure management.
Servers
StoredTech Solutions provides remote monitoring and maintenance so your server runs smoothly helping to avoid downtime. Our proactive monitoring agents can identify issues before they disrupt your team’s ability to serve your customers.
Desktops
StoredTech remotely monitors your company’s desktop computer systems and proactively remediates issues. We do this by inventorying assets and licenses, managing patchwork, images, backups, optimization, and notifications. With our help, employees will be better equipped to use their time wisely and work more productively – resulting in a boost for both them and your business’s bottom line.
Network
Companies want a fast and reliable network with safe, efficient connections between servers, desktop computers, and mobile devices. Stored Technology Solutions will remotely monitor and maintain your network so you can focus on running your business.
Our Technology Partners
What Our Customers Are Saying
“StoredTech provides top-notch IT consulting services. I literally could not have gotten my business up and running without their technology expertise.”
“Anthony was wonderful! He was prompt and knowledgeable and most of all, he understood our sense of urgency which is very important given we can not provide the appropriate member experience unless our studio is operating properly. Anthony truly understood our needs and we appreciate his efforts to help us get up and running in a timely manner.”
“We have been nothing more than absolutely pleased with your services to our town thus far. We lost connection with our computers and phones late yesterday evening and we resigned ourselves to having to look into it the next business day. Shortly thereafter, I receive an email from StoredTech that you guys noticed the issue and had promptly found the source and had a solution in place. Thank you!”
“Everyone working at StoredTech is very professional and easy to work with. I have found techs understand what is needed even though I may not explain it well.”
“Fast call back, knowledgeable staff, efficient handing of issue.”
“As always, competent and polite expertise.”
