Managed IT Services
MANAGED SERVICES TAILORED TO YOUR BUSINESS NEEDS
Stored Technology Solutions, Inc. provides comprehensive managed IT services to small, mid and enterprise level businesses from our four east coast locations. Keeping your infrastructure secure and systems operating smoothly with an in-house IT team has its challenges. Maintaining a quality in-house staff with a broad range of technical skills can be expensive and limiting. Outsourcing your organizations information technology needs to a managed service provider like Stored Technology Solutions has several advantages and and can typically save your organization money. StoredTech has a long history of delivering prompt knowledgeable technical support and effective managed IT services for its clients.
StoredTech’s managed IT services means more than being a phone call away when something breaks. StoredTech provides remote monitoring and management for your network and infrastructure to help protect your data before any threats surface. As one of the most reputable managed service providers in New York & Raleigh NC, StoredTech safeguards your organization from potential issues that may arise in the future.
A technology department is the pulse of business operations, as such, your staff deserves the professional support needed to keep your business running at optimal performance levels. Your staff will have access to a help desk 24 X 7 ensuring they can get the technical support when they need it. As a StoredTech partner, not only do you become part of the family, but your best interests are always at the forefront of our tech-care.
SPEAK WITH A TECHNOLOGY CONSULTANT
We look forward to learning about your business and technology needs. Our technical consultants can answer any questions you may have and offer potential solutions to your specific needs. We offer a free network assessment that can reveal potential shortcomings in your current infrastructure.
Managed Services Components
Managed service providers (MSP) typically deliver technology solutions ranging from help desk to cloud services. An MSP can offer enterprise service level software and resources to a small business for a fixed monthly cost. Below are a few of our standard managed service offerings:
Help Desk
Technology should make your life easier not harder. When you have a question or need assistance with something, you will be able to pick up the phone and speak to a friendly, knowledgeable technician that can help solve your problem. No more waiting on hold for hours or being transferred to someone that doesn’t have a clue how to help you.
We understand that not everyone is tech-savvy and sometimes you just need someone with expertise to walk you through a problem. That’s why our support services are available 24/7/365. No matter what time of day or night, we will be there to help resolve any issues you may have.
Benefits of help desk support:
- 24/7 support
- Access to IT experts
- Solve problems quickly
- Get back to business faster
StoredTech’s Help Desk services make your staff more productive and profitable. You will have access to IT experts that can quickly resolve most technical issues that arise. This will allow your staff to get back to business faster and improve your bottom line.
Cloud Managed Services
Whether you are looking to move to the cloud or just want to take advantage of some of the many benefits it has to offer, StoredTech is here to help. We work with businesses to determine the best way to utilize cloud services and how it can benefit your business.
Microsoft Office 365
Microsoft Office 365 is a cloud-based subscription service that brings together the best tools for the way people work today. By combining best-in-class apps like Word, Excel and Outlook with powerful cloud managed services like OneDrive and Microsoft Teams, Office 365 lets anyone create and share on any device anywhere.
Microsoft Azure
Azure is a cloud computing platform created by Microsoft for building, deploying, and managing applications and services through a global network of Microsoft-managed data centers. It provides software as a service (SaaS), platform as a service (PaaS), and infrastructure as a service (IaaS) and all support small and medium sized businesses with a variety of solutions. Stored Technology Solutions is a Microsoft Gold Partner and helps businesses to the cloud.
Business Continuity
StoredTech delivers strategic insights for risk management of your company. If disaster does strike, you will be glad our team of consultants kept your critical business services and processes running. Stay in front of the steep cost of downtime with a disaster recovery plan.
StoredTech specializes in developing and implementing comprehensive disaster recovery plans. We work with you to overcome the challenges of data loss due to hardware failure, software corruption, natural disasters, or even human error. Our team of experts will help you determine which systems and data are critical to your business operations and develop a strategy to get them up and running as quickly as possible in the event of an outage.
Co-Managed IT
StoredTech provides co-managed IT services with partners to support their existing IT staff. Our IT consultants provide specific managed services of your choosing, giving a unique and convenient opportunity to blend outsourced specialists with your internal IT team. Supplement any resources that may be currently missing or lacking with StoredTech.
Benefits of Co-Managed IT:
- Access to a team of IT specialists
- Improved efficiencies
- Proactive maintenance
- Reduced downtime
- Strategic planning
- Compliance and security assistance
- Ongoing support
Virtual CIO (vCIO)
As part of our managed IT services, StoredTech can serve as a VCIO to consult on the IT strategy, operations, and leadership of your business over a short or long term. We partner with organizations who may not have a CIO and also with companies who have a limited IT staff. We offer our expertise on an as-needed basis rather than having to fill that full-time role.
VCIO Benefits:
- Improve IT systems and reduce IT costs
- Get more value from your technology investments
- Streamline IT operations for improved efficiency
- Plan and implement IT projects successfully
Proactive, around-the-clock remote monitoring, managed IT services and maintenance
StoredTech can help increase the reliability of your infrastructure and protect your important business information with proactive services and programs. Keeping your systems in working condition requires diligent maintenance and industry expertise. Our engineers provide both, so we can optimize your servers, systems, computers and other tech-related issues.
Whether you need someone to call when things go wrong, or you just need a reliable communication system to ensure things go right, our managed IT services keep you ahead of the competition. We work closely with you to create a custom IT solution that is specific to your business, and we strive to deliver exceptional services at an affordable cost.
IT Services You Can Trust
Our clients know that it is only a matter of time before their organization’s infrastructure is compromised or their hardware fails. StoredTech offers IT services that operate in the background to minimize downtime or disruption through a combination of proactive measures, remote monitoring and alerting, and scheduled system patching and software updates.
Our managed services help companies:
- Manage IT hardware & infrastructure
- Anticipate and mitigate online risks
- Resolve issues and restore systems after break-downs
- Troubleshoot Internet connectivity and load/capacity problems
- Provision emails and set file accessibility restrictions
- Install or update essential software
A comprehensive plan can help your business make sure all your staff and resources are achieving their maximum productivity. Enjoy the benefits of a ‘large’ corporate style IT department without the extraordinary costs.
StoredTech provides planning, budgeting, design and implementation guidance all at an affordable cost.
Our Partners
We Provide Managed IT Services From Our Four East Coast Locations
StoredTech has multiple physical locations throughout Albany and the Captial Region and up north to the Canadian border. In the event that our remote IT support services team can’t resolve your technical issue, we can quickly dispatch technical support staff to your office.
“The team at StoredTech is awesome! Whenever I have an issue with my computer or systems, they are always there to help. They are not only professional, but they are friendly, personable and knowledgeable. I could not ask for a better team of experts!”
