Technology should make your life easier not harder. When you have a question or need assistance with something, you will be able to pick up the phone and speak to a friendly, knowledgeable technician that can help solve your problem. No more waiting on hold for hours or being transferred to someone that doesn’t have a clue how to help you.
We understand that not everyone is tech-savvy and sometimes you just need someone with expertise to walk you through a problem. That’s why our support services are available 24/7/365. No matter what time of day or night, we will be there to help resolve any issues you may have.
Benefits of help desk support:
- 24/7 support
- Access to IT experts
- Solve problems quickly
- Get back to business faster
StoredTech’s Help Desk services make your staff more productive and profitable. You will have access to IT experts that can quickly resolve most technical issues that arise. This will allow your staff to get back to business faster and improve your bottom line.
Cloud Managed Services
Whether you are looking to move to the cloud or just want to take advantage of some of the many benefits it has to offer, StoredTech is here to help. We work with businesses to determine the best way to utilize cloud managed services and how it can benefit your business.
Microsoft Office 365
Microsoft Office 365 is a cloud-based subscription service that brings together the best tools for the way people work today. By combining best-in-class apps like Word, Excel and Outlook with powerful cloud managed services like OneDrive and Microsoft Teams, Office 365 lets anyone create and share on any device anywhere.
Azure is a cloud computing platform created by Microsoft for building, deploying, and managing applications and services through a global network of Microsoft-managed data centers. It provides software as a service (SaaS), platform as a service (PaaS), and infrastructure as a service (IaaS) and all support small and medium sized businesses with a variety of solutions. Stored Technology Solutions is a Microsoft Gold Partner and helps businesses to the cloud.
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StoredTech delivers strategic insights for risk management of your company. If disaster does strike, you will be glad our team of consultants kept your critical business services and processes running. Stay in front of the steep cost of downtime with a disaster recovery plan.
StoredTech specializes in developing and implementing comprehensive disaster recovery plans. We work with you to overcome the challenges of data loss due to hardware failure, software corruption, natural disasters, or even human error. Our team of experts will help you determine which systems and data are critical to your business operations and develop a strategy to get them up and running as quickly as possible in the event of an outage.
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StoredTech provides co-managed IT services with partners to support their existing IT staff. Our IT consultants provide specific managed services of your choosing, giving a unique and convenient opportunity to blend outsourced specialists with your internal IT team. Supplement any resources that may be currently missing or lacking with StoredTech.
Benefits of Co-Managed IT:
- Access to a team of IT specialists
- Improved efficiencies
- Proactive maintenance
- Reduced downtime
- Strategic planning
- Compliance and security assistance
- Ongoing support
Virtual CIO (vCIO)
As part of our managed IT services, StoredTech can serve as a VCIO to consult on the IT strategy, operations, and leadership of your business over a short or long term. We partner with organizations who may not have a CIO and also with companies who have a limited IT staff. We offer our expertise on an as-needed basis rather than having to fill that full-time role.
- Improve IT systems and reduce IT costs
- Get more value from your technology investments
- Streamline IT operations for improved efficiency
- Plan and implement IT projects successfully